Privacy Policy

Effective Date: 2025

At Huggl, your privacy is our top priority. We’re committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We collect the following types of information to provide and improve our services:

A. Information You Provide

  • Account Information: Name, email address, username, and profile picture.

  • Personal Messages: Any notes or customizations you attach to hugs.

  • Payment Information: If you subscribe to Huggl Premium, we collect payment details via a secure third-party provider.

B. Automatically Collected Information

  • Usage Data: How you interact with the app, such as sent hugs, interactions, and preferences.

  • Device Information: Your device type, operating system, and app version.

  • Location Data: General geographic location to display relevant features (optional).

C. Information from Third Parties

  • Social Media Integration: If you link your Huggl account to social media, we may collect your public profile and shared information.

2. How We Use Your Information

We use your information to:

  1. Provide the Huggl Service: Enable you to send, receive, and track virtual hugs.

  2. Personalize Your Experience: Customize your interactions with the app.

  3. Improve Our Services: Analyze app usage to develop new features and fix issues.

  4. Communicate With You: Send updates, newsletters, and support-related messages.

  5. Ensure Security: Monitor for fraudulent or harmful activity.

3. Sharing Your Information

We do not sell your personal information. However, we may share your information in the following circumstances:

  • With Your Consent: If you choose to share hugs or connect with other users.

  • Service Providers: Trusted third-party services that help us operate Huggl (e.g., payment processors, cloud storage).

  • Legal Compliance: To comply with applicable laws or respond to valid legal requests.

4. Your Rights

We respect your privacy and give you control over your data. You have the right to:

  • Access Your Information: Request a copy of the personal data we hold about you.

  • Edit Your Information: Update your profile or preferences within the app.

  • Delete Your Information: Request account deletion and removal of your data.

  • Opt-Out of Marketing: Unsubscribe from promotional emails.

To exercise your rights, please contact us at contact@huggl.com.

5. Data Retention

We retain your data only as long as necessary to provide the Huggl service or comply with legal obligations. Once your data is no longer needed, we delete or anonymize it securely.

6. Security Measures

We take the security of your data seriously. Huggl uses:

  • Encryption: Secure data transmission to protect your information.

  • Access Controls: Limit access to sensitive data to authorized personnel only.

  • Regular Monitoring: Detect and prevent unauthorized access.

7. Children’s Privacy

Huggl is not intended for children under 13, and we do not knowingly collect personal information from children. If we become aware of such data, we will delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you via email or within the app. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to reach out:

  • Email: contact@huggl.com

  • Mailing Address: Huggl Privacy Team, Bucharest, Romania

10. Additional Resources

Try Huggl 2.0

Remix for FREE